Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Flint | GPhC Registration No. 9012511 | Last updated: July 2026

Pharmacy Weight Loss Flint is a GPhC registered online pharmacy weight loss clinic serving Flint, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

Pharmacy Weight Loss Flint operates as a registered online pharmacy clinic. As a data controller, we are responsible for deciding how and why your personal data is processed. Our GPhC registration number is 9012511, confirming our compliance with professional pharmacy standards in the UK.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following categories of personal data:

• Identity data: Full name, date of birth, gender
• Contact data: Email address, phone number, delivery address
• Health data: Medical history, current medications, weight, BMI, and other clinical information relevant to your weight loss treatment
• Payment data: Billing information processed securely through our payment provider
• Technical data: IP address, browser type, device information, and website usage data
• Communications data: Records of correspondence between you and our pharmacy team

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and protection.

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatments through our online consultation process
• To enable our pharmacist to review and approve your prescription safely
• To process and dispatch your medication — orders are typically delivered within 1 working day once approved by our pharmacist
• To communicate with you regarding your order, treatment, or any clinical concerns
• To maintain accurate and compliant pharmacy records as required by law
• To improve our website, services, and user experience
• To comply with legal and regulatory obligations, including GPhC requirements

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, protection of vital interests, and, for health data, the provision of healthcare services.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use the following types:

• Essential cookies: Necessary for the website to function correctly
• Analytics cookies: Help us understand website traffic and user behaviour in an anonymised way
• Functional cookies: Remember your preferences to improve your experience

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect website functionality.

5. Third-Party Sharing

We do not sell your personal data. We may share your information with trusted third parties only where necessary, including:

• Delivery and courier services to fulfil your medication order
• Secure payment processors to handle transactions
• IT and hosting providers who support our website and systems
• Regulatory bodies such as the GPhC where legally required
• Healthcare professionals involved in your care, where clinically appropriate

All third parties are required to handle your data securely and in line with UK data protection law. We do not transfer your data outside the UK without appropriate safeguards in place.

6. Data Retention

We retain patient and clinical records for a minimum of eight years in accordance with NHS and pharmacy regulatory guidelines. Other data is retained only as long as necessary for the purpose it was collected, after which it is securely deleted.

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. Access to patient data is strictly limited to authorised pharmacy staff.

8. Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how your data is being used, please contact us directly. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

You also have the right to raise concerns with the UK's data protection authority if you are unsatisfied with how your data has been handled.